Job Listing: Executive Assistant at Red Cliff Labs

Posted: May 24, 2024

Position Starting anytime after June 3, 2024

Company: Red Cliff Labs

Position: Executive Assistant

Location: Remote – Work From Home

Hours: Flexible – Part Time to start (10-15 hrs per week) with opportunity to become Full Time in the future.

Starting Pay: $14 per hour with a potential raise to $16 per hour after completing a satisfactory 90 day performance review. 

About Red Cliff Labs:

Founded in 2016, Red Cliff Labs is a Fractional Chief Operating Officer (FCOO) Consulting Firm specializing in Business Workflow Management Consulting. We help small to midsize businesses across diverse industries such as Real Estate Investing, Web Marketing, Podcasting, and Solar Sales, design and implement efficient Business Management Systems using Low Code software and Workflow Automation tools.

Our mission is to empower our clients with custom CRM (Customer Relationship Management) and BMS (Business Management Software) tools that streamline their operations and drive growth. As we continue to expand, we are looking for a dedicated Executive Assistant to support our founder and ensure the smooth running of our daily administrative operations.

About the Role:

As an Executive Assistant at Red Cliff Labs, you will play a crucial role in managing administrative tasks, allowing our founder, Carson Young, to focus on client engagement and business development. You will be a backbone of our operations, ensuring that our processes are seamless and our clients are satisfied.

Key Responsibilities:

  • Time Tracking & Client Updates: Monitor and track time spent on client projects. Regularly update clients on time used and time still available.
  • Invoicing: Prepare and send monthly invoices to clients.
  • Scheduling: Coordinate and schedule meetings for Carson, including client calls and internal reviews.
  • Task Management: Review open tasks and projects, schedule necessary work on Carson’s calendar, and ensure deadlines are met.
  • Client Relations: Request and gather positive reviews from satisfied clients to build our reputation.
  • Website Maintenance: Keep the company website updated with relevant information and new initiatives.
  • Research: Conduct research on new business initiatives and present findings.
  • Documentation: Write and update Standard Operating Procedure (SOP) documents for clients.
  • General Administrative Duties: Handle other standard executive assistant tasks as needed to support daily operations.

Qualifications:

  • Strong communication skills, both written and verbal.
    This is the #1 most important thing, whether it is internal, communicating with our clients, or talking to potential customers.
  • Willing to Ask Questions
    It is 100% ok to not know every answer, as long as you are willing to ask questions and learn along the way.
  • Ability to manage multiple tasks and projects simultaneously.
  • Organization
    You must be good at taking notes, then adding notes and account updates to our CRM regularly, and making sure that all inbound requests from clients are filed and addressed in a timely manner.
  • Proven experience as an Executive Assistant or in a similar role.
  • Excellent time management and organizational skills.
  • Tech-savvy with a good understanding of website maintenance and CRM systems.
    Proficiency in using Low Code software and Workflow Automation tools is a plus.
    Podio.com, Get.TapeApp.com, and Zapier.com are some of our most commonly used platforms which you will need to become familiar with.
  • Experience conducting Zoom Meetings is a plus.
    We complete the majority of our work remotely and hold regular Zoom calls with clients. Quality audio setting, ability to screenshare confidently, and process meeting recordings is important.
  • High level of discretion and confidentiality.
  • Ability to work independently and remotely with minimal supervision.

Why Join Red Cliff Labs?

  • Impactful Work: Be part of a company that helps businesses grow and succeed.
  • Growth Opportunities: We are a growing company with opportunities for professional development and advancement.
  • Flexible Work Environment: Enjoy the benefits of working remotely and managing your own schedule.
  • Collaborative Culture: Work closely with the founder and a team of virtual assistants from around the world.

If you are passionate about administrative excellence and want to contribute to the success of a dynamic consulting firm, we would love to hear from you.

 

How to Apply:

If you are qualified and interested in this position, please click here to submit your information and resume. After you submit, you will receive further instructions on how to proceed with the application process. Make sure to follow those instructions carefully, as the attention to detail will be a big part in choosing the person that is a best fit for this opportunity.

 

Red Cliff Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


We look forward to welcoming a new team member who is excited about making a significant impact on our company’s success and growth.